Hi, I'm Grace!

I design digital experiences to be intuitive, guided, and scalable—rooted in evidence-based design. Previously at GoDaddy & Coinbase. 

Redesigning Recommendations for Business Owners to Drive Engagement

Early experiment increased dashboard engagement by 7%, leading to a full rollout.
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Simplifying Domain Setup & Settings for Non-Technical Website Owners 🔒

Improved key retention metric by 5% and shaped GoDaddy’s annual company strategy.

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Designing a Scalable Payment Selector for Frictionless Fiat-to-Crypto Transfers

Rolled out to 7 surfaces, reducing support contact and improving cash-add success.

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Creating a Conversational Assistant for Home Improvement Shoppers

AI-based assistant guiding customers through Lowe’s mobile app and smart carts, winner of a Gold MUSE Design Award.

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© Grace Zhu 2024

EDUCATION 

Carnegie Mellon University
M.S. Design for Interactions   2025

University of Washington
B.S. Human-Centered Design & Engineering   2020

EXPERIENCES 

Coinbase
Graduate Design Intern   2024

GoDaddy 
UX Designer   2020 — 2023
UX Design Intern   2020

Wunderman Thompson
UX Design Intern   2019 

AWARDS 

MUSE Creative Awards
Gold Winner, 2x Silver Winner

NY Product Design Awards
Silver Winner

Core77 Design Awards
Student Notable in Interaction